Help and Support
Leading manufacturers and suppliers of showering enclosures, walk-in spaces and bath screens. Our products are backed with a lifetime guarantee for total customer reassurance. We have designed our collections to give you an extensive choice in solutions that suit your life, style and budget.
Popular Questions
Care and Maintenance
- How should I clean my Lakes shower enclosure?
- Once treated with AllClear®, will I still need to clean the surface?
- What are the best products for cleaning a Shower Enclosure?
- How long does a shower enclosure last for?
Installation
- Do Lakes offer an installation service?
- What is the process to install a shower enclosure?
- How long does it take to install a shower enclosure?
- How much does it cost to install a shower enclosure?
Replacement Parts
- How do I request a replacement part for my shower enclosure?
- How do you replace a shower enclsoure seal?
- How much does it cost to have a replacement part fitted?
- Can I fit replacement parts myself?
Filter by:
Clear All FiltersShowing 14 results
Care and Maintenance
For best appearance/product life regular cleaning is recommended. Every one to two weeks depending on local water (hardness) conditions. Use only mild soap or detergent solutions to clean. Rinse with water, squeegee glass panels & wipe frames dry with a soft cloth. Under no circumstances should abrasive, caustic or scouring products be used.
Cleaning products should have pH value 4 ~ 8. Do not use ‘spray & leave’ type cleaning products. Non-compliance with these cleaning instructions may cause plated/painted finishes to deteriorate and could adversely affect safe operation of the enclosure.
Should a build up of limescale occur, remove using a 50:50 solution of white vinegar and water applied with a soft cloth and rinsed/dried thoroughly afterwards.
Daily Care:
To prevent the build up of limescale, do not allow water droplets to dry on glass or frames. After showering, rinse with water, remove droplets from glass with a squeegee and wipe frame with a soft cloth.
Please refer to the manufacturer’s guidance for your chosen tray.
All glass panels in this product have a hydrophobic coating aiding ‘runoff’ of water droplets, reducing the need for frequent cleaning. For best appearance/product life however, regular cleaning is recommended.
For best appearance/product life regular cleaning is recommended. Every one to two weeks depending on local water (hardness) conditions. Use only mild soap or detergent solutions to clean. Rinse with water, squeegee glass panels & wipe frames dry with a soft cloth. Under no circumstances should abrasive, caustic or scouring products be used.
Cleaning products should have pH value 4 ~ 8. Do not use ‘spray & leave’ type cleaning products. Non-compliance with these cleaning instructions may cause plated/painted finishes to deteriorate and could adversely affect safe operation of the enclosure.
Should a build up of limescale occur, remove using a 50:50 solution of white vinegar and water applied with a soft cloth and rinsed/dried thoroughly afterwards.
Daily Care:
To prevent the build up of limescale, do not allow water droplets to dry on glass or frames. After showering, rinse with water, remove droplets from glass with a squeegee and wipe frame with a soft cloth.
Please refer to your Terms & Conditions noting your model.
Environment
Packaging is at the heart of how we can reduce plastic waste, or ensure it is recycled responsibly. In 2019, Lakes was the first in its sector to introduce 100% recyclable packaging, removing approx. 2,000 kilometres of plastic banding a year from landfill, and nearly two million pieces of polystyrene. Our environmental focus extends to 100% recycling of all product waste, primarily glass and aluminium, and all recyclable site and office waste. In addition to reducing the impact on the environment, this new packaging also makes for easier and safer handling. Lakes was a finalist at the prestigious UFEMAT Packaging Awards. UFEMAT is the European association of national builders’ merchants associations and manufacturers. The awards recognise sustainable packaging solutions for construction products, with entries judged on design for recycling, circularity, waste reduction and innovation.
Installation
Yes, please refer to the installation instructions.
This is dependent upon your chosen model and the space available to fit the enclosure.
We do not offer an installation service. However, our stockists may have approved local fitters that they can recommend to you.
Lakes Guarantee
There is no registration process. Please keep hold of your proof of purchase. You will require this should you have any issues in the future.
Product Advice
Please refer to the troubleshooting area of your installation instruction guide. Pay particular attention to the information regarding silicone.
Replacement Parts
You can request a replacement part via the following method:
Email: customerservice@lakesshoweringspaces.com
Telephone: 016848 53870
We will require the model number and purchase date to enable us to source the correct parts for you.
If you are unsure which model you have, please send photos of the product for identification to our email address. The team will be happy to help you identify the product and source the parts required.
Please refer to our T&C’s. Prices are available upon request where applicable.
P&P will apply to products over 1 year old.
Please call us on 016848 53870 so we can advise or send the appropriate instruction leaflet to help.
Should a service visit be necessary, the team will arrange this for you.
Stockists
We do not sell new enclosures direct to the general public. We sell to the retailers and merchants. Your local supplier can be found by using our stockist locator.
100% Recyclable Packaging
We were the first in our sector to ensure all of our packaging is fully recyclable.
Rated excellent on Trustpilot
With 4.7 stars our loyal customers agree our products are ‘excellent’.
Award winning manufacturer
For three years running, we are a Best Bathroom Brand, BMJ Industry Awards winner.