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Contact Us

We are always happy to help answer any queries from our customers, stockists or installers so please do contact us by whichever method you find most convenient.

If you’d like a brochure, please visit our brochure request page and you can also find more information about us in our News and About sections.

Working to government guidelines, our office at Tewkesbury HQ is now fully open with safety measures in place. This includes our showroom, which is open by appointment to trade customers only.

Please note: for non-trade customers, you can also view our products via our stockist showrooms. Most will have displays and you can use our stockist locator here to find the nearest one to you. We advise you call before you visit to enquire about the Lakes products on display and if the showroom is open.


Customer service

For enquiries relating to Replacement Parts or Installation Support, please select the appropriate ‘Enquiry Type’ and complete the form below. For any other type of enquiry give a brief description of the nature your enquiry. Please do not send enquiries of this nature to Sales or Accounts departments